Icreon is your trusted Salesforce implementation partner, dedicated to empowering businesses with customized Salesforce solutions. We focus on aligning Salesforce implementation with your strategic goals. Whether you need Sales Cloud, Service Cloud, Marketing Cloud, CPQ, Field Service Lightning (FSL), Non-Profit Cloud, or Commerce Cloud, our certified experts deliver customized solutions that drive growth, enhance customer engagement, and optimize operations. From initial setup to continuous improvement, we provide a seamless implementation experience, ensuring your Salesforce environment evolves with your business.
We are a one stop shop for a complete SFMC setup and management activity. We have experience implementing Email Studio, Advertising Studio, Social Studio, Mobile Studio, Integration to different salesforce products as well as external sites or services.
We provide Salesforce consulting, Salesforce implementation and ongoing support on Sales Cloud, CPQ (formerly Steelbrick) solution. We help organizations implement Sales Cloud for B2B as well as B2C setup and perform all the necessary customization.
We understand everything small and big about contact centers with our team members having hands on experience working on different roles in the Contact center and service industry. We speak the same language as your contact center team and understand the value of CSAT, NPS, AHT, ACW.
Salesforce Nonprofit starter pack provides non-profit organization features required to manage donors, volunteers, corporates and events effectively. Built on top of Salesforce platform this provides a good base to organization manage and handle the information effectively.
Salesforce Implementation & Salesforce Commerce Cloud is a trusted e-commerce platform used by retail industry. Our team is equipped with management and support of existing Commerce Cloud implementation with full implementation services to follow in future.
“We wanted a digital experience that could help us move the needle, not only from a financial perspective, but also really drive guest experience. We wanted a great partner that could be strategic, innovative, and help us stand out in our market and across the entire gaming industry and for this reason we selected Icreon as a partner.” - Ryan McGrath, Executive VP of Digital Marketing Innovation, MLCV
Smile Train, world's largest cleft-focused non-profit, was struggling to sustain steady streams of funding and increase donations due to lack of streamlined operations & digital tools to run charity smoothly. Learn how Icreon partnered to overcome these challenges, streamline operations, campaign more aggressively and increase donations through a 360-degree Salesforce integration.
