We understand that every customer interaction is an opportunity to elevate your marketing strategy. Salesforce Marketing Cloud excels in providing advanced tools for automating campaigns, personalizing customer experiences, and integrating data across channels. At Icreon, we are a team of certified Salesforce Marketing Cloud consultants who deliver tailored solutions across platforms like Email Studio, Social Studio, Mobile Studio, Advertising Studio, Marketing Cloud Einstein, and systems such as Return Path. By unifying and optimizing your customer data, we ensure consistent omnichannel branding and effective re-engagement with disengaged customers.
We’ve helped multiple brands in converting abandoned carts into purchases, boosting customer loyalty through targeted communications, fostering real-time engagement, enhancing segmentation, and much more. Our comprehensive approach drives measurable results, empowering you to harness the full potential of Salesforce Marketing Cloud for transformative business growth.
Our certified consultants craft tailored marketing strategies to boost customer engagement. We identify challenges, audit your tech ecosystem, and create a roadmap with personalized programs, customer journeys, and CRM strategies. We also guide seamless implementation, integration, and
change management for maximum impact.
Centralize your data and create a unified customer profile by integrating Salesforce Marketing Cloud with your existing commerce platform. Our team ensures a smooth integration process, enabling you to deliver enhanced personalization and improve customer engagement across all
channels.
Harness the power of AI-driven insights with our data science expertise. We build detailed customer profiles and optimize your marketing programs. By leveraging data, you'll identify key customer segments, craft unique offers, and maximize customer lifetime value. Our AI predictive capabilities anticipate customer needs, enhancing loyalty and driving growth.
Our comprehensive marketing campaign execution service covers everything from designing responsive HTML email templates to creating dynamic, personalized content with AmpScript. We manage campaign processes end-to-end, from initial testing to final execution, ensuring consistency,
personalization, and optimal performance across all devices. Our team handles every detail, securing necessary approvals and monitoring campaign progress to drive impactful results and maximize ROI.
Our in-house Google Analytics professionals provide comprehensive reports that break down the performance of your marketing campaigns. These insights help you understand what’s working, identify areas for improvement, and continuously refine your strategies to drive better outcomes.
We collaborate closely with your stakeholders to design and implement detailed customer journeys. By delivering relevant, timely communications at each stage of the journey, we help you drive deeper engagement and build stronger relationships with your customers.
Upgrade from outdated marketing systems to Salesforce Marketing Cloud with minimal disruption. We provide a detailed migration plan, handling every aspect of the transition so you can quickly start leveraging the full range of features and benefits the platform offers.
If you’re using additional tools like Return Path, stripo, or Custora alongside Salesforce Marketing Cloud, our team is equipped to offer expert support. We ensure these tools are seamlessly integrated and function optimally to enhance your marketing efforts.
“We wanted a digital experience that could help us move the needle, not only from a financial perspective, but also really drive guest experience. We wanted a great partner that could be strategic, innovative, and help us stand out in our market and across the entire gaming industry and for this reason we selected Icreon as a partner.” - Ryan McGrath, Executive VP of Digital Marketing Innovation, MLCV
ML Corporate Ventures faced an array of significant challenges impacting their digital customer experience. Their existing website had reached the end of its life cycle, becoming increasingly vulnerable from a functionality standpoint. Learn how MLCV partnered with Icreon to integrate Salesforce solutions to achieve powerful customer experiences through a personalized omni-channel approach.
