Retail and commerce are constantly reshaped by technological, social, and behavioral changes — the pandemic is just the most recent catalyst.

Brand and retail leaders must continually incorporate What’s Next to ensure ongoing relevance and keep business thriving. Digital transformation is a foundational requirement, and developing agile business behaviors is a critical success factor.

This whitepaper uncovers how retailers are converting pandemic-driven challenges into opportunities — taking advantage of the tectonic shifts underway in the broader world of commerce.

What’s Inside

• Latest industry insights, trends, and technologies to watch in 2021

• Actionable ways emerging technologies can be applied to accelerate commerce.

• Case studies of leading brands that redefined transformation.

• Formula to success: 2021 and beyond.