Web and Mobile Check-ins

We offer cutting-edge website and mobile app development services to provide casino guests with a seamless and convenient check-in experience. Online check-in and check-out systems save staff and guests time and effort. Additionally, online bookings automate payment processing and enhance cash flow. We can also implement customized digital concierge services that meet your guests’ unique needs. Rather than relying on hotel staff, guests can make restaurant reservations, set their own wake up calls, settle any outstanding charges, and so much more.

Personalization Recommendations

We help casino and restaurant operators to create rewarding user experiences to drive player engagement and retention using advanced AI and ML technologies. We implement features such as tiered loyalty levels, VIP programs, and personalized promotions that provide exclusive benefits and privileges based on players' loyalty and engagement in their stay and accessing amenities. Additionally, we create personalized content and offers across digital assets, including emails, push notifications, and in-app messages, to deliver relevant and timely rewards to players. This can include personalized bonus offers, free spins, cashback, and other incentives that align with players' interests and preferences.

360 Degree Guest Experience

Table turnover rate is a crucial measure of success for casino restaurants. Finding the table turnover sweet spot not only saves time for customers and improves their dining experience, but also increases revenue for the restaurant. When implemented correctly, the right technology will not fully overtake ordering and paying but will complement it. Our innovative technology augments the restaurant flow and improves the speed of certain aspects of the dining experience, when necessary (such as paying for the check or ordering additional items), while enhancing meaningful guest/server interactions.
Additionally, digital menus can be curated to provide aesthetically pleasing graphics, offer the ability to filter items for dietary restrictions, and can be updated to reflect seasonal offerings or items that your kitchen wants to push. Customers also have the opportunity to see the reward points they can collect while ordering, so they may choose to order more items than usual. This not only increases the check size but also enables a more enjoyable guest experience.

Automation and Operational Efficiency Optimization

We work closely with casino & restaurants operators to develop customized solutions that empower them to optimize their operations, enhance guest experiences, and gain a competitive edge in the digital casino industry.
Through our comprehensive approach, we leverage automation to simplify complex processes and eliminate manual tasks, resulting in improved speed, accuracy, and productivity while focusing on operational efficiency integration. We conduct thorough assessments of existing processes and systems, identify bottlenecks and areas for improvement, and develop tailored solutions that align with the unique needs and goals of casino. Our expertise includes optimizing staff scheduling, improving food and beverage operations, enhancing guest engagement through personalized experiences, and implementing data-driven decision-making tools.