Personalized User Experience
Icreon’s personalization services keep ML Corporate Ventures' customers engaged and informed with timely entertainment and promotional event updates. Custom loyalty programs, tiered point tracking systems, and personalization deliver intelligent offers, like free rooms, meals, and event tickets to drive sales. Plus, we assisted them in seamlessly integrating new games and infrastructure enhancements into Salesforce to create a 360-customer profile to inform and trigger attractive offerings.