Learn how PepsiCo enhanced the productivity of its large workforce with an interactive learning solution.
PepsiCo, the world's second-largest food and beverage company with a vast global presence, employs over 300,000 individuals. The sheer size of their workforce posed significant difficulties in adequately training employees on how to use new software solutions. This lack of scalability in their employee training resulted in low adoption rates of new technology and reduced productivity. To address these challenges, PepsiCo sought a tailored learning and training solution aimed at effectively instructing and assisting employees in the use of these new software solutions.
Learn how Icreon conceptualized and designed the online tutorial app for one of their enterprise software systems – CAR (a fund requisition solution).
PepsiCo uses a variety of enterprise software to manage business operations across dozens of countries and has over 315,000 employees. One such software is known as the “CAR” – a massive program that allows employees to make requests to fund new projects. During the rollout of CAR, PepsiCo noticed that even with their teach-the-teacher approach to training, employees still had difficulty using the new software, which led to a loss in productivity. PepsiCo, being built on innovation, understood the need to pivot their employee training strategy.
To tackle this challenge, PepsiCo joined forces with Icreon to create a specialized employee training solution designed to proficiently educate and support employees during their learning process for new software solutions.
At Icreon, we build customized software while considering the unique needs of our clients. For PepsiCo, we created a flexible eLearning tool that adapts to employees' roles, providing learning metrics for managers to monitor progress and allowing for customization based on individual preferences.
The newly deployed project funding software, CAR, is based on SAP. And the eLearning tool that Icreon created was built over HTML5 and JavaScript. Thus, it was challenging to integrate the tool seamlessly with existing software. However, Icreon experts created a failsafe strategy for integrating the tool with the SAP product and successfully executed the same.
Icreon tailored a personalized eLearning platform, prioritizing user experience and customization to empower PepsiCo's employees with a seamless transition into CAR usage. This interactive solution, featuring intuitive tutorials, step-by-step wizards, and an adaptive learning algorithm, ensures each user receives a tailored, easy-to-follow experience.
Leveraging their years of expertise, the Icreon team successfully delivered a custom eLearning platform that helped Pepsi overcome their software training challenges.
With the innovative eLearning tool seamlessly integrated into PepsiCo's new software solutions, employees can immediately access personalized assistance, eliminating the challenges that previously hindered their productivity. In fact, the company reported an increase in the software adoption rate, a boost in employee productivity, and an overall improvement in the quality of learning experiences.
This strategic collaboration not only empowered the workforce to effectively embrace new technology but also provided leadership with invaluable learning metrics to track progress. PepsiCo's commitment to innovation matched Icreon's expertise, leading to a success story that will continue to drive efficiency and productivity across their global operations.
